We're Here For You
Have a question, need support, or want to explore a partnership? Reach the CoinProp team through any of the channels below.
Choose Your Channel
Live Chat
Available 24/7Get instant answers through our chatbot, available 24/7. For complex issues, it connects you directly to our support team.
Join Our Discord
Community & SupportConnect with the CoinProp community, get peer support, stay updated on platform news, and talk directly with the team.
Email Us
< 24h ResponseFor detailed inquiries, billing questions, or partnership opportunities. We respond within 24 hours on business days.
Built by Traders, for Traders Who Take It Seriously
CoinProp is a crypto-native prop firm focused on one thing: turning skill into opportunity.
We combine structured evaluations, powerful execution tools, and a transparent reward system to create an environment where traders can actually thrive.
Everything is designed around speed, clarity, and fairness — because in trading, those are the only things that matter.
Get In Touch
Canada
Afra Digital Inc.
Unit #08, 104-32615 South Fraser Way,Abbotsford, BC V2T 1X8
Registered in British Columbia, Canada
Saint Lucia
CoinProp Ltd.
Sotheby Building, Rodney Village,Rodney Bay, Gros-Islet, Castries
Simulated trading services entity
Before You Reach Out
We aim to respond to all inquiries within 24 hours on business days. For the fastest support, use our live chat or join our Discord community — both are monitored by the team daily.
Our live chat (available on every page) connects you to our chatbot instantly, and escalates to a team member for complex issues. Our Discord community is also active and monitored — it's the best place for quick peer and team support.
We offer a free 14-day trial with a simulated $100K account — no demo needed. You can explore the full platform, test the evaluation rules, and experience live trading conditions before making any commitment.
We offer limited technical support on weekends from 10AM to 4PM EST. For urgent issues outside these hours, our live chat and Discord are your best options for community and async support.
Select 'Partnership Opportunity' from the contact reason in the form above and tell us about yourself or your organization. Our team reviews all partnership inquiries and will follow up within 2–3 business days.
Ready to become a crypto trader?
Turn your trading skills into a steady stream of income. No risk, just rewards.
Join our Discord